Terms & Conditions

Last Updated: June 20, 2026

Welcome to Eco Friendly Idols.

Eco Friendly Idols is a brand owned and operated by SB Products (Sole Proprietorship). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Products

We specialize in eco-friendly Ganapati idols crafted from natural materials such as Shadu Matti and Laal Matti.

As all idols are handcrafted, slight variations in color, texture, finish, and dimensions may occur. These variations are natural characteristics of handmade products and shall not be considered defects.

We make every effort to display product images accurately; however, actual product appearance may vary slightly due to lighting, photography, and screen settings.

2. Orders

By placing an order on our website, you confirm that all information provided is accurate and complete.

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion if we suspect fraudulent activity, pricing errors, or violations of these Terms.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR).

Prices may be updated without prior notice.

Payments are processed securely through trusted third-party payment gateway providers such as Razorpay and other authorized payment partners.

We do not store your payment card or banking information.

4. Order Cancellation

Once an order has been placed and payment has been successfully processed, the order cannot be cancelled, modified, or refunded.

Customers are requested to carefully review all product details, size selections, and shipping information before placing an order.

5. Shipping and Delivery

Orders are processed and dispatched according to the timelines mentioned on the website.

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other circumstances beyond our control.

We are not responsible for delays caused by courier partners or events beyond our reasonable control.

6. Returns and Exchanges

Returns and exchanges are governed by our Refund & Exchange Policy.

Exchange requests for damaged idols must be submitted within the specified period mentioned in the Refund Policy along with an unboxing video and supporting photographs.

Approval of exchange requests is subject to verification by our team.

7. Intellectual Property

All content on this website, including text, product images, graphics, logos, designs, and branding, is the property of Eco Friendly Idols and/or SB Products.

Unauthorized reproduction, copying, distribution, or commercial use of any content from this website is strictly prohibited.

8. Limitation of Liability

We strive to provide accurate information and quality products; however, we shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of products from this website.

Our maximum liability shall not exceed the amount paid by the customer for the specific order.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon posting on this page.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Maharashtra, India.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Eco Friendly Idols
A Brand Owned and Operated by SB Products (Sole Proprietorship)

Email: ecofriendlyganeshidols54@gmail.com

Phone: +91 8830114477

Address: 107/6 Bharati Niwas Society
Prabhat Road Lane No 14
Opposite Income Tax Office
Pune, Maharashtra 411004
India

Website: www.ecofriendlyidols.com